Shipping Policy

Shipping Policy

Last Updated: 31 July 2025

Welcome to Minimalin (“we”, “our”, “us”), operated by HEXABEANS SOFTWARE SOLUTIONS PRIVATE LIMITED. This Shipping Policy explains how orders placed on minimalin.com are processed, shipped, and delivered. By placing an order with us, you agree to the terms outlined below.

1. Order Processing

• All orders are processed only after successful payment confirmation.

• Orders are usually processed and dispatched within 1–5 business days, excluding Sundays and public holidays.

• Processing times may vary during high-volume periods, promotional sales, or due to unforeseen circumstances.

2. Shipping Locations

• We currently ship within India only.

• Delivery is subject to serviceability of the shipping address by our courier and logistics partners.

3. Shipping Charges

• Shipping charges, if applicable, will be clearly displayed at checkout before order confirmation.

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

• Shipping charges are non-refundable once the order has been dispatched.

4. Estimated Delivery Time

• Delivery timelines vary based on the customer’s location, product availability, and courier service.

• Any delivery dates provided are estimated and not guaranteed.

• Delays may occur due to courier issues, weather conditions, regional restrictions, or other external factors beyond our control.

5. Shipment Tracking

• Once your order is shipped, tracking details will be shared via email or SMS, where available.

• Customers are responsible for tracking their shipments using the provided tracking information.

6. Delays & External Factors

• HEXABEANS SOFTWARE SOLUTIONS PRIVATE LIMITED is not responsible for delays caused by courier partners, natural calamities, strikes, government actions, or other circumstances beyond our reasonable control.

• We will make reasonable efforts to keep customers informed in case of significant delays.

7. Incorrect Address & Failed Delivery

• Customers must ensure that accurate and complete shipping information is provided at checkout.

• We are not responsible for delivery failures due to incorrect, incomplete, or unreachable addresses.

• If an order is returned due to failed delivery attempts, additional re-shipping charges may apply.

8. Damaged, Defective, or Incorrect Products

• If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.

• Supporting images or videos may be required for verification.

• Resolution will be handled in accordance with our Returns & Refunds Policy.

9. Delivery Confirmation

• An order is considered successfully delivered once it has been handed over at the shipping address provided during checkout.

• Any delivery-related concerns must be reported within the applicable reporting timeframe.

10. Changes to Shipping Policy

• We reserve the right to update or modify this Shipping Policy at any time without prior notice.

• Changes will be effective immediately upon posting on the website.

11. Contact Information

For any shipping-related questions or assistance, please contact us:

HEXABEANS SOFTWARE SOLUTIONS PRIVATE LIMITED
📧 Email: info@hxabeans.com
📞 Phone: +91 7042309248
📍 Address: First Floor, B-128, Sector-2, Noida, Gautam Buddha Nagar,
Uttar Pradesh – 201301, India.